Shipping policy

Free Shipping
We offer free shipping on all orders — no minimum required.

Processing time
Orders are processed within 1–2 business days after your purchase.

Delivery time
Estimated delivery is 7–15 business days after processing, depending on your location. Most orders arrive within this window.

Order tracking
Once your order ships, we'll email you a tracking number so you can follow its journey. Please allow a few days for tracking information to update.

Delays
Occasionally, shipping may take longer due to high demand, customs processing, or carrier delays. If your order hasn't arrived within 20 business days, please contact us at calm.snuffle.mat@gmail.com and we'll look into it right away.

Wrong address
Please double-check your shipping address at checkout. We're not able to reroute packages once they've shipped, and orders returned due to an incorrect address may incur a reshipping fee.

Questions about your order? Email us at calm.snuffle.mat@gmail.com — we're happy to help.